Resolve EQ™ Crisis Alert Texts

Resolve EQ™ by HappiYou™ is a conflict resolution and emotional intelligence app used by schools and organizations. When a student's message shows they may be in danger, Resolve EQ alerts the school's designated crisis contacts so a person can reach out.

Who gets these texts

Only staff members whom a school or organization has named as crisis contacts, and who have agreed to the texts themselves. Students never receive texts.

How you opt in

1. Your school's Admin adds you as a crisis contact in Resolve EQ, with your mobile number.
2. We email you a link to a consent page.
3. On that page, you see your number and an unticked box. You tick the box and confirm. No text is sent until you do, and your Admin cannot agree for you.

The box reads:

I agree to get crisis alert texts from Resolve EQ (HappiYou LLC) at this number: urgent safety alerts about students at my school, reminders if no one responds, and one test text a month. Message frequency varies. Message and data rates may apply. Reply STOP to stop, HELP for help. Agreeing is not a condition of any purchase.

What you'll receive

• Urgent alerts that a student safety alert needs your attention, with a link to sign in. No student information is ever in a text.
• Reminders if no one responds to an alert.
• One confirmation text after you agree, a test text when your number is checked, and one test text a month.

Message frequency varies. Message and data rates may apply.

Stopping or getting help

Reply STOP to any text to stop. You'll still get crisis alerts by email. Reply HELP for help, or email help@resolveeq.com.

Your privacy

We don't sell or share your mobile number or your consent with anyone for marketing. Read our Terms of Use and Privacy Policy.